Question 1

Who is Aida?

Accepted Answer

Aida is your AI development teammate, built for nonprofit development teams. She turns donor, funder, sponsor, grant, event, board, and field-story moments into owned, reviewed, completed work. Aida works inside Gratona, the nonprofit CRM and fundraising platform: donor records, giving pages, communications, tasks, and approvals, not in isolation. Aida is the AI teammate; Gratona is the system of record she works inside, so she adds development capacity without acting on her own.

Question 2

Is the AI safe to act, and how does review work?

Accepted Answer

Nothing goes out on its own. Aida drafts the next action from real context, then your team reviews and approves before anything reaches a supporter. Every step is human-reviewed, so you stay in control of what gets said and to whom.

Question 3

What data does Aida use?

Accepted Answer

Aida runs on the work graph: source context, permissions, approvals, and outcomes live together, so she knows where a fact came from and who is allowed to act on it. Gratona itself captures and owns that donor, grant, event, board, and field-story data through its own CRM and fundraising platform, so the work graph is a system of record, not a bolt-on. That shared record is what makes Aida safe to run.

Question 4

Can Gratona replace my Bloomerang, Salesforce, or other CRM?

Accepted Answer

Yes. Gratona includes donor records, giving pages and forms, recurring and sponsorship giving, campaigns, reports and dashboards, communications, tasks, approvals, and integrations. Many nonprofits use Gratona as their system of record and retire their spreadsheets and standalone CRM. We help you migrate your data.

Question 5

Can we use Gratona if we already use Bloomerang or Salesforce?

Accepted Answer

Yes. You can start by connecting the systems where work already happens and use Aida to move development work, then consolidate more into Gratona over time. Keep an existing CRM, or make Gratona your one platform.

Question 6

What does Aida do versus what the platform does?

Accepted Answer

Use Aida for the work that needs motion: she prepares briefs, drafts, reminders, and next steps and routes them for review. Use Gratona for the records, giving pages, reports, approvals, and history behind that work. Aida is the AI teammate; Gratona is the system of record she works inside.

Question 7

Does Aida send messages automatically?

Accepted Answer

No. Your team reviews and approves anything that reaches a donor, funder, or board member. Aida prepares the work and can complete approved routine steps, but sensitive external messages always wait for human approval. You stay in control.

Question 8

Do we get fundraising pages and reports too?

Accepted Answer

Yes. Branded giving pages and forms, recurring and sponsorship giving, campaigns, and board-ready reports and dashboards are part of the platform, alongside Aida.

Question 9

How does HelpYouSponsor relate to Gratona?

Accepted Answer

Gratona is the AI-native fundraising CRM for nonprofits. HelpYouSponsor is now Gratona Sponsorships, the sponsorship module within Gratona. The sponsorship platform gave us the relationship depth behind Aida, and it lives on as a module you can add when your organization needs it.

Question 10

Can I use Gratona without sponsorship?

Accepted Answer

Yes. Sponsorship is one optional module within Gratona. The donor records, giving pages, campaigns, reports, communications, tasks, and approvals run with or without it, so you turn sponsorship on only when your organization needs it.

Question 11

Who is this for first?

Accepted Answer

Gratona is built for nonprofits whose development teams carry donor, grant, event, board, and field-story follow-up by hand. If your fundraisers are losing the next right action to busywork and disconnected tools, Aida adds the capacity to keep up.

Question 12

Is there a free tier?

Accepted Answer

Current plan details live on the pricing page so we can keep packaging accurate as we experiment. The model is nonprofit-friendly and usage-based, not per-seat, so adding staff does not change the subscription cost. See the pricing page for the latest tiers.

Question 13

Is Aida available?

Accepted Answer

Aida, your AI development teammate, is in private beta. Book a demo to see how she turns your donor, grant, event, and board follow-up into owned next actions your team approves, and to talk about early access.

Questions, answered.

Questions? We've got answers.