FAQs

Find step-by-step answers for importing records, uploading files, and exporting your data.

• How do I import data into my account? Prepare your file, choose the import type, map fields, and check the completed batch.

• How do I bulk upload files? Match donor or recipient photos and documents to existing records and review validation results.

• How do I export all the data in my account? Choose the records and columns to include and follow the export’s progress.